As the Head of Channel Design and Development at Standard Bank, Vuyolwethu Mpakorole's work is heavily involved with User experience (UX). UX is seen as the bridge between design and technology.

Vuyolwethu Mpako
Head of Channel Design and Development: IT

Financial modelling is to build mathematical models that represent key financial and operational relationships of a business. In the banking industry, financial models are diverse in terms of the purposes they serve. Paul Fallon is the Head of Risk Model Development in Standard Bank. He leads a team of specialist mathematicians and statisticians to work out the potential risk in commercial and investment banking transactions. Watch the interview as Paul shares why it can be hugely beneficial to take a bit of risk and welcome challenges in one's career.

Paul Fallon
Head of Risk Model Development: Finance

It is crucial for banks to have consistent, reliable and predictable processes so as to be able to focus on the target markets and maintain competitive advantages. As the Head of Process Governance and Management at Standard Bank, Ryan Crawford leads his teams in the process design and engineering solutions. He ensures that the banks utilise the appropriate technologies and manage the products and distribution channels efficiently so as to achieve sustainable business gain. Watch the interview to find out more about how new concepts are changing the financial services industry.

Ryan Crawford
Head of Process Governance and Management: Operations

In a bank, the department of credit risk management is dedicated to the measurement, prediction and control of losses due to customers' non re-payment on credit products, such as credit card, overdraft, mortgage and unsecured personal loan etc. As the Head of Personal Unsecured Credit at Standard Bank, Thabani Ndwandwe oversees a team who deals with millions of customers every day and identifying the best ways for the Bank to make money and minimise risks. Credit is a very exciting job, one that calls for a decisive mind and a love for calculations.

Thabani Ndwandwe
Finance Head of Personal Unsecured Lending Credit

As the Head Murex Global Markets Technology at Standard Bank, Nicole Borges employs the use of technology in her everyday work. Technology has since become essential to the existence and development of banks and other financial institutions. Not only does technology enable the daily operations for these businesses, it also helps them to develop better solutions for their clients. Watch this interview as Nicole explains why the technology function in the banking sector requires a thorough understanding of the business as well as the strong ability and willingness to solve problems.

Nicole Borges
Head of Murex Global Markets Technology